The Buenos Aires Ministry of Production, Science and Technological Innovation fined the firm "Rappi" for 59 million pesos, and ordered it to return the money charged as a “service fee” to users of the district.   In a statement, it was stated that the Government had charged the company in March with collecting compulsory additional charges in violation of the National Consumer Protection Law, giving it the possibility of avoiding the fine if it withdrew that extra, although the firm decided not to do so.   It was indicated that the company, "in addition to the shipping cost, charges - and continues to charge - an extra charge called 'service fee' that is not informed in advance and of which the consumer only finds out at the time of payment."   This is an additional that was clearly established to increase profits at the expense of transferring expenses and operating costs from the platform itself to consumers and users," it was stated.   From the productive portfolio it was indicated that in the procedure carried out by the Provincial Directorate for the Defense of the Rights of Consumers and Users "rappi's right of defense was guaranteed", and it was pointed out that, "however , the company refused to modify its behavior so, in addition to the fine, it was ordered to stop charging and eliminate the concept 'service fee'.”   Thus, the authorities ordered "Rappi" to arbitrate the appropriate mechanisms to reimburse Buenos Aires consumers the amounts paid for this concept, which was included in January 2022 and which until March 2023 already amounted to approximately 13 million pesos. . That amount, updated as of today, must be returned to Buenos Aires users.   “It is not at all an anti-business attitude, but on the contrary, the company was given the possibility of correcting that clause, but it decided not to correct it and that is why the fine came,” highlighted the Undersecretary of Business Development and Investment Promotion. provincial, Ariel Aguilar, and added: “If Rappi removed that concept, the fine would not arrive